Reference

Read the Rules Before You Play

These terms define who can hold a bitstarz account, how deposits via PayPal, Venmo, and Play+ are processed, and what access depends on state law. Read them once so you know exactly where you stand before you start.

Eligibility by statePayPal, Venmo, Play+ rulesAccount ownership termsWithdrawal conditionsState-based access

Explore the Lobby Read FAQ

GET TERMS HELP

Reach Us With Terms Questions

If a specific clause in these terms raises a question before you proceed, our support team is the direct line. Live chat is accessible from your account dashboard on both mobile and desktop. For written requests — especially anything related to account eligibility, identity verification, or state-based access — email works better because it creates a record. Every support interaction about these terms is handled by our account team, not an automated system, so you get a real response tied to the specific section you're asking about.

Live Chat Our chat team can answer questions about specific clauses in real time; it's accessible directly from your account dashboard on mobile or desktop at any hour.

Email Support Send a written question about any terms clause to our support address; our team replies by pointing to the relevant section so there's no guesswork.

Help Center Search account eligibility, state-based access, and PayPal or Venmo payment processing rules in our Help Center before reaching out to the team directly.

What Our Policy Covers, Section by Section

bitstarz Service availability depends on eligible states and local law. US online casino and sportsbook access is licensed state by state, so check your state's rules before opening an account. 21+ where applicable.

bitstarz operates where state law permits online gaming. These terms apply the moment you open an account, so understanding them up front prevents confusion later. Your account is personal — you can't transfer it, share login credentials, or hold more than one account per person. If

1
we detect duplicate accounts, both may be closed pending a review. Deposits made through PayPal, Venmo, or Play+ are credited once the payment rails confirm the transaction on our end. Withdrawals follow a verification step: we'll ask you to confirm your identity before the first payout
2
clears, which is standard for any US-facing platform. The same payment method you use to deposit is the one we'll process your withdrawal through. We reserve the right to update these terms when platform rules change or when state law requires an adjustment. When that happens,
3
we'll post the revised version here and, where required, notify your account email. Continued use of your account after a change takes effect means you accept the updated terms. These terms are governed by applicable law in the United States, and your access to the lobby
4
is contingent on the laws of your specific state. Residents in states where online casino access is not authorized by local law are not eligible to hold an active account. If you're in Denver or Columbus and your state currently allows online gaming, these terms apply
5
in full to your account activity. For questions about specific clauses, reach our support team directly before agreeing. We'd rather you understand what you're signing up for.

Service availability depends on eligible states and local law. US online casino and sportsbook access is licensed state by state, so check your state's rules before opening an account. 21+ where applicable.

HOW WE PROTECT YOU

Data, Security, and Account Practices

Your account data, payment details, and session activity are handled according to these terms and applicable state law. Identity documents you submit for verification — required before any first withdrawal clears — are stored only as long as necessary. We use cookies to maintain your session and account preferences; you can manage these through your browser settings at any time. If you want to review, correct, or delete the data tied to your account, reach out to support in writing with your account email address.

Data Handling

Account data you share — including identity documents and payment details via PayPal or Venmo — is stored only as long as required by these terms and applicable state law.

Cookie Use

We use cookies to keep your session active and remember your account preferences. You can adjust cookie settings from your browser at any time without affecting your account access.

Account Security

Your account password and identity verification are your first line of defense. We recommend enabling any two-step verification options shown in your account security settings.

Data Requests

To request a copy of your data or ask us to remove account records, contact support in writing with your registered account email and the specific action requested.

Questions About These Terms, Answered

These are the questions we hear most often about these terms. If your specific question isn't covered here, live chat is the quickest path. Access rules vary by state, so several of these answers reference state law rather than a single national standard. We've also included questions about PayPal, Venmo, and Play+ because payment terms are the most common area of confusion — especially around what happens during identity verification before a withdrawal.

Access to bitstarz depends on where your state permits online gaming. These terms apply to eligible states only; if your state doesn't authorize online casino access, you're not eligible to hold an account.

Our terms cover all deposits and withdrawals made through PayPal, Venmo, and Play+. Each method follows the same verification and processing rules outlined in the payment section of these terms.

We can update these terms when rules change. We'll post updates here and send notice to your account email where required. Using your account after an update means you accept the new version.

Violations may result in account suspension or permanent closure, depending on severity. Funds held at the time of closure are handled per the payment and dispute section of the full terms.

Contact our support team in writing from your registered account email. Include the specific request — copy, deletion or correction — and we'll handle it in line with applicable state privacy law.

Yes. You must meet the minimum age required by your state's gaming law to open an account. Providing false age details violates these terms and will result in account closure.

Reference

Terms & Conditions

Access may be available only in states where local law permits.

InfoPrivacy Policy AccountRegister InfoMLB Baseball Betting Lines

Read the Rules Before You Play

Reach Us With Terms Questions

Data, Security, and Account Practices

Questions About These Terms, Answered

01 Do these terms apply to every state in the US?

02 What payment methods do these terms cover?

03 Can bitstarz change these terms without notice?

04 What happens if I break these terms?

05 How do I request my personal data or ask for it to be deleted?

06 Are there age requirements outlined in these terms?

Terms & Conditions

Related pages

Related pages