Your bitstarz Wallet, From Deposit to Payout

Account verification — KYC, short for Know Your Customer — protects your wallet and makes sure payouts reach the right person. We ask for a government-issued photo ID and a proof-of-address document, such as a recent utility bill or bank statement. Most accounts clear this step without back-and-forth when documents are sharp and the name matches what's on the account. Getting verification

done early removes the hold on withdrawal requests, so it's worth handling before you need to cash out. Upload through your account settings and our team checks the documents on our side.

When your balance is ready to move, open the cashier and switch to the withdrawal tab. We process payouts through PayPal, Venmo, and Play+ — the same rails you deposited through. Before a withdrawal processes, the system checks that your account has cleared identity verification; if that step isn't finished, you'll be prompted to complete it first. Once the request clears our

end, the funds move through the payment network to your linked wallet. Timing from that point depends on the payment provider, not on us.

Open the cashier from anywhere in the lobby — a single tap on mobile. Choose PayPal, Venmo, or a Play+ prepaid card as your deposit method; each connects directly to your existing account without extra setup on our end. Enter the amount you want to add, then confirm inside your wallet app. Your balance lands in your bitstarz account the moment the

transfer is accepted on the payment network's end. We don't set arbitrary minimums above what the payment rail itself requires — any floor shown at checkout comes from the network, not us.